Complain - and complain loudly to AOL, Inc.
FutureQuest, Inc. has absolutely no control over AOL's mail systems, and any time we have tried to open a dialog with them - we are simply ignored...
I just checked their sanctioned Spam Block tool, located at:
I cannot find any of the following IPs which would affect your service:
126.96.36.199 (DEEDEE Server)
188.8.131.52 (QuestMail Server)
Nor do I see any error messages from AOL while our mail servers pass mail off to theirs... What we receive is a '250 OK' status code, meaning that AOL has accepted the mail and will handle all further delivery from there... What happens from there is one of the darkest and deepest secrets of the Internet... Countless explorers have gone to investigate this strange anomaly, yet none of them have ever safely made it back...
Sadly, the only answer to AOL's monopolistic attitude and poor customer service, is too simply stop sending them money... I would imagine AOL will listen to a decrease in revenues and bottom line profits especially if a mass exodus were to begin...
Until someone with Authority from AOL, Inc, that can actually *DO* something about the problem, instead of just *StoneWalling* the issue, then I'm afraid there is little we can do...
No one makes rules for AOL, except for AOL - which in turn is passed down to the rest of the Internet (ISPs/WebHosts/etc...)...
--Last I heard, AOL was still sending their management memos on stone tablets--