FQuest Alert: HDLC Service Outage

[auteur]

Actually - CCTech, if it makes you feel any ounce of joy to know it was a great help to me not having access to my site. If that is ever possible.

BECAUSE, I got out of the house today, went shopping and bought some stuff to organize the house a little more. While out and away from my baby ...errr...the computer, I was able to clear my head of anguished troubles that I couldn't solve on my site. One of them being the javascript dilemna and other offline database and layout problems I'd been pushing my way to fix.

Forced off the computer and forced to clear my mind...problems all solved. So, tanks buddy!




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Elizabeth M. Miller
Getting You the Attention You Deserve!
www.123marketing.com

[Tom]

Those wascally phone companies! Must be a disease - that happened to my ISP last week.

Don't you have a mirror in Arkansas that would've stepped up in the outage, or am I thinking of something else?

[Deb]

Not a mirror but a secondary Name Server and backup device...

Doesn't help for situations like this one... but the plans in that are now in the works should help

Thanks you guys/gals
Deb

[Tom]

I'm just curious: When and how would the Arkansas server step up and take over?

[alexandra]

I'd just like to say that the difference in the way FutureQuest handles a problem -- hey, guys, this what happened, why, what we did, and how we plan to avoid it in the future -- and the rest of the world -- what problem? Nobody else has mentioned anything. Is your computer plugged in? What modem do you use? Check to make sure the capslock isn't down, etcetera -- is a wonderful testament to the way they view service. Thanks.

alexandra

[Deb]

It's not a mirrored server... they in no way come into play if we are out of service.

They provide a secondary name server for us that is in a different area then us which helps for DNS lookups...

We also backup files to their server.. to help against any major dataloss.. we would only utilize those backups if a serious loss was incurred...

Hope this helps
Deb