In addition to the recent announcements for Secure QuestMail access
and Secure CNC access
, FutureQuest is pleased to announce secure options for accessing your email by POP3 or IMAP, as well as a secure option for sending email by SMTP.
The new Secure Email Protocols are available now!
POP3 over SSL (or POP3S) uses port 995
SMTP over SSL (or SMTPS) uses port 465
IMAP over SSL (or IMAPS) uses port 993
The traditional email services, which include POP3, IMAP and SMTP, remain available on their usual ports. If you make no changes to your email settings your email will continue to function as you are accustomed to it functioning.
For those of you who would like to take advantage of the new secure protocols you may find that your existing email client already provides an option for enabling this feature. Although FutureQuest cannot directly support the configuration of third-party software, such as email clients or IMAP, here are some configuration guidelines to use the secure protocols:
- You should continue to use the same server/host name settings.
If your domain is example.com, then the server name settings are:
POP3 Host: pop.example.com
SMTP Host: mail.example.com
IMAP Host: pop.example.com
- Look for the configuration panel for secure options under a tab such as "Advanced" or "Secure" within the Account or Server properties section of your email client.
- If the email client offers a choice of encryption methods, choose SSL.
The STARTTLS method is NOT supported.
- Some email clients will automatically choose the correct port numbers. However, some clients require the port numbers to be manually entered. Please refer to the port numbers listed at the top of this announcement.
For additional assistance in configuring your email client to use secure access, you should contact the email client's support providers. We also encourage you to post questions and solutions within these forums so that others using the same email client may provide tips/suggestions as well as learn from the knowledge you share.
A note about certificate warnings:
The certificate that is used to accomplish the necessary SSL encryption for the email protocols is issued to Secure.FutureQuest.net. Some email clients will issue a warning each time you connect because the domain name does not match your own, some will issue a warning only the first time you connect after starting your email program, while others have an option to always accept the certificate. This behavior varies from email client to email client, and is not under FutureQuest's control.
FutureQuest is pleased to offer you the choice between traditional email access methods or secure email access methods. There are no extra fees for either type of email access. We simply hope this further empowers you to work with your email options in the way that suits your requirements best
From yours truly
The FutureQuest Team