FutureQuest OK?

[stef]

Hi
Looking for a new web host and would like to get some feedback about the good and bad (if any)aspects of hosting here at FutureQuest.
Thanks in advance.
Stefan.

[jmarella]

After having been put through the virtual wringer by another web host, I can tell you that FutureQuest is absolutely excellent in every respect. From customer service, the excellent tutorials and resources, price and features; this is a top notch host. I haven't found one single thing to complain about so far, and it's been a year. My two cents worth.
JoAnn

[zolbian]

I have been using FutureQuest for about 3 months now and from what I've seen, this the Nr #1 webhost! Here are some reasons:

1) They have AWESOME support where you can either email them your questions or simply ask them here (they reply very fast).

2) The servers are up and working pretty much all the time. Very good speed and lots of features.

3) They are honest about everything that happens. I think all of the FQ users highly appriciate this good quality.

I would recommend them to anyone.

Saeed

[jwlai]

I am using FutureQuest since this April. It's the best hosting service I have used so far. There are problems sometimes, but their response is very fast and they will tell you what is going on.

I will also recommend them to anyone except one condition:
you have to understand English first

To FutureQuest:
When will you guys become internationalized? There are lots of users in Taiwan are suffered from the expensive and terrible hosting services here. 
------------------
Jerry
Taipei, Taiwan

[YFS200]

Been on for over a year. Wish I could pay for more then a year in advance.

YFS200

[Jeff]

I like FutureQuest so much that even though my reply isn't necessary because of all the others, I can't not reply to your question

Futurequest is terrific
A solid 3.98 on a 4.0 scale

Since everything has been 100% positive so far, let me try really hard to think of anything bad, but these are a stretch:

1.)  Disk space is more expensive here than elsewhere, and less is included in the packages compared to other hosts on a dollar by dollar basis.  But I don't believe this is really a fair comparison since FQ is not in their league in terms of server performance and reliability, which are worth a few extra dollars if you need more space.
2.)  I don't use MySQL yet, but I read that you can't use MySQL with an IRM - you have to have a full package for that.  Of course, the majority of hosts don't have IRM's at all, and they are a huge benefit in terms of cost savings while developing new domain names.

OK - that's all I can think of.  Now, I'll try to keep the positives brief and not too sappy... but I could go on for pages on all the great things about FQ.

The FQ servers are EXCELLENT.  If you use Perl / CGI scripts, you'll never be able to use another host again after seeing how well everything "just works" here the first time.  

I used Netwhistle and one other website monitoring service before signing up with Futurequest.  I was accustomed to getting an error or two per week, but since I've been with Futurequest I almost forgot I signed up with the services.  It's nice to go months without a single error reported!  

Support could not possibly be better.  My last IRO took 15 minutes to setup (ordered after midnight I believe), and my last full package took under 10!  Email and forum support go well beyond the call of duty, always including both the concise and accurate answer, and even better, the full account so you are better educated - I really enjoy the information I learn by being here.

The control panel is very simple, efficient, and useful without any extra junk.  I like it much better than alabanza's.

I could go on and on - the short answer is that I have no trouble personally guaranteeing FQ's wonderful servers and service to friends.  I now have six accounts here, and in researching before the fact and in my 5 months being here, I have never read or heard a single negative review or comment about FutureQuest.

[This message has been edited by Jeff (edited 11-25-00@02:12 am)]

[zolbian]

Jeff,

If you have the Gold package then you can use MySQL on your IRM's as well. You have 6 MySQL databases and you can have 5 IRM's. So basicly you can have 1 seperate databse for your main domain and for each IRM!!.. I presonally use MySQL and I think that is EXCELENT!! (I have my IRM using different IRM than my main domain)

Saeed

[Deb]

Actually Jeff is correct.  Only Gold Packages or above should be using the MySQL servers and IRMs do not qualify for this... please review the following thread:
http://www.aota.net/ubb/Forum15/HTML/000217-1.html

Deb
 - Tries so hard to be quiet in these threads as they are refreshing to watch....

[Jeff]

Well, FQ is still GREAT in my book even if the "racking my brain trying to think of anything which could be improved" list stays at "2".

As far as MySQL not being for IRM's, I would like it better if you could use yout MySQL database for an IRM, so long as the use was reasonable.  I don't see why it's not more fair, for example, that an IRM and a main domain should be able to access a database 100 times per day (together) when a single busy domain might be accessing its database 1000 times that day...  but I suppose it comes down the fact that as you said there is no efficient way to monitor MySQL usage at the moment which won't add unnecessary overhead.  

With absolutely no knowledge of the situation since I don't even use MySQL yet, I would be willing to bet however that within a year either processors will be so much faster or MySQL will have such better monitoring capabilities that this issue will be revisited.

One thing I can say from my experience here is that FQ is always honest and fair, and if a feature can possibly be improved, they will look into ways to do it as soon as it becomes feasible.

[Terra]

I would be willing to bet however that within a year either processors will be so much faster

You need to look beyond any singular item and look at the -big- picture as to what a full system really is...

Without going into a deep discussion, I will present the following:
Just tossing a huge blown 454 V-8 motor in your car won't do much good if everything else isn't capable of handling it: e.g. drivetrain, brakes, tires, suspension, etc...

Building a MySQL server is difficult due to it's very demanding requirements on I/O latencies: hard drive, memory, network, etc...  I have tried to solve this by adding more memory and serious mysqld tuning, using faster drives, tweaking the switch, etc...

In the end - you only have a finite amount of resources to work with and put forth to give everyone an equal slice of the resource pie...

MySQL will have such better monitoring capabilities that this issue will be revisited

I am already designing such a system that will be an external 'hand-n-hand' solution to the MySQL database system as this type of resource monitoring is not in their current development path...

In conclusion: sadly enough, the abuse of Primary Domain + IRM's has *far* outweighed any sort of small legitimate use...  The primary violators are those that setup 6 accounts (Primary+IRM) with all domains running vBulletin (or other heavy PHP/MySQL program)...  I've seen many instances where the IRM MySQL usage beats the primary accounts usage 10 to 1...

In this type of situation, it is only fair to those that operate 1 Gold package + 1 MySQL database should not be paying for those that abuse the system...  It is also not fair to FutureQuest, when the cost of MySQL operations exceeds the portion of Gold package revenues to support it let alone the paltry one-time setup fee of $25.00 per IRM...

+++
Jeff, to briefly touch #1 on your list...  Feasibility studies are underway concerning this issue...  It's the scenario of: "Did you bring enough candy to class for _everyone_"...  I'm sure you can speculate the rest from there, and tie it into a post I made earlier today...

From the beginnings of FutureQuest, we have offered a good service - for a good price...  We are not swayed or intimidated by Host 'X' offering this or that...

It's the difference of purchasing a hand crafted and built performance car - versus a kit car that is just pieced together with Elmers glue...

--
Terra
--In business, if you are not profitable - you fail, unless your Amazon.com--
FutureQuest