It's amazing how there is so much technology and talent out there but no hosting company that can offer what FQ is offering.
That's because FQ is offering your themselves. Their hearts. They put their hearts into this business and are running it with a level of integrity and concern that you seldom see in any business, not just web hosting.
hehe - I take it you like them Sheila!
Well, heck, yeah. I like any business that takes the trouble to develop a personal relationship with me, who keeps the lines of communication open, who is honest in all their dealings, who demonstrates their concern for my wants and needs. How many businesses, in any industry, do you know that do that?
When I picked all those links at the beginning of this thread, to other discussions about FQ and whether they are any good, it was because this question gets asked frequently. And then we all repeat the good things we're saying about FQ all the time. I thought, maybe I could collect them in one place and we wouldn't have to keep answering this question over and over. (It's the Usenet moderator in me, I guess. We need a FAQ on this question.)
I know I didn't include threads with much in the way of negative comments. And there are threads on the server where the site owner is very angry with FQ and the discussion isn't pretty. The three that come to mind:
1. When we upgraded to PHP4 on the servers, it broke some people's sites, and some were quite upset about it.
2. When they switched the location of the NOC, there were DNS problems with some people's sites, and the sites were inaccessible for some period of time.
3. Some site owners with really successful sites had to get dedicated servers and leave FQ. There was one ugly situation where FQ closed down a site before the owner had completed their transfer.
However, the discussion on all of these was public, and FQ exlained their position, and I think that in every case their position showed care for the FQ community of sites and that they acted in good faith as to what was best for everyone. I believe that these disgruntled site owners were unreasonable in their complaints.
I would like to see certain tools upgraded on the server that I'm on, and I guess it is going to be a while, but it is nowhere as important as the relationship that I have with FQ.