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Old 06-17-2003, 02:18 PM   Postid: 90364
ljvideo
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No SMTP service..?

Since late last night, I can't send email through Futurequest's SMTP servers. POP retrieval is fine.

I tried another computer in the house, and same problem; so there's nothing messed up with my email app, Eudora's settings. Same on both machines.
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Old 06-17-2003, 02:21 PM   Postid: 90365
 Bob
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Hello,

Have you verified that your ISP has not implemented Port 25 Blocking ?
http://www.aota.net/Troubleshooting/port25.php4

If this is the case try changing the Port Settings for SMTP server to 1025.

If you continue to have problems send an email to Service@FutureQuest.net with as many details as possible including error messages and settings in your email client.
http://service.futurequest.net/tech/...user/mform.php

Thanks,
Bob
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Old 06-17-2003, 02:36 PM   Postid: 90366
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Quote:
Originally posted by Bob:
Hello,

Have you verified that your ISP has not implemented Port 25 Blocking ?
http://www.aota.net/Troubleshooting/port25.php4

If this is the case try changing the Port Settings for SMTP server to 1025.
No port 25 blocking as far as I know, unless they started doing it about 12 hours ago. I use Cox Cable Broadband on a home LAN for connectivity.

Assuming ths has happened, how does one handle it in Eudora..? I see no settings for port numbers in the setup.

BTW - I *can* send email if I switch to the Cox "personality" I have set up in eudora.

Thanks for the speedy response..!
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Old 06-17-2003, 02:40 PM   Postid: 90368
 Bob
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Quote:
Originally posted by ljvideo:
BTW - I *can* send email if I switch to the Cox "personality" I have set up in eudora.

Thanks for the speedy response..!
This would further lead me to believe Port 25 Blocking may have been implemented and COX is known to be doing this in some Geographical areas and implementing it in others:
http://www.geek.com/news/geeknews/20...0613020400.htm

I would suggest running the tests in the tutorial I posted earlier and see for yourself as Tech support for ISPs is also notorious for denying Port 25 blocking when in fact it does exist.

-Bob
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Old 06-17-2003, 03:27 PM   Postid: 90372
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You can try using the same SMTP outgoing mail server (Cox's?) in the personality that is not working. It probably authenticates based on your having a Cox IP number. For most users, FQ's SMTP mail server is one of two options they have, the other being their own ISP's mail server.

Or just switch to port 1025 as Bob said!
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Old 06-17-2003, 04:27 PM   Postid: 90374
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Quote:
Originally posted by kitchin:
Or just switch to port 1025 as Bob said!
So, how do I switch Eudora to Port 1025..? I see nothing in Eudora's "Personalities" setup to accomplish this.
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Old 06-17-2003, 04:53 PM   Postid: 90376
 Bob
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As posted Originally
http://www.aota.net/forums/showthrea...4470#post84470
Quote:
Originally posted by hobbes:
Never mind, found it: http://www.eudora.com/techsupport/kb/1501hq.html
Hope this helps,
Bob
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Old 06-17-2003, 05:31 PM   Postid: 90378
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Quote:
Originally posted by Bob:
As posted Originally
http://www.aota.net/forums/showthrea...4470#post84470

Hope this helps,
Bob
Thanks, I found it, but the Eudora online help wasn't too much help because the "services" file is located in a completely different folder. At least it got me looking for the file, which is located here:

\windows\system32\drivers\etc

I changed the SMTP port to 1025 and it started working without even a reboot..!

It's a shame that this can't be done from within Eudora's Setup.
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Old 06-17-2003, 06:08 PM   Postid: 90381
 Bob
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Hi again,

Glad switching your Port setting helped

I have to agree that while Eudora is a very good email client, I use it for work 100%, it does seem to miss the boat in some areas, this being one.

Another that vexes many is that it will not allow you to set different email checking times for multiple profiles nor set different ports for SMTP for those profiles, it's one setting for all...

Thunderbird is far more configurable in these areas, set a profile and specify how often you wish to check that account as well as you can set different SMTP servers and ports for each profile if you wish.

- Bob

- One size fits all is not the web way -
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Old 06-17-2003, 08:39 PM   Postid: 90390
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It appears there is a method that allows you to change Port settings from within Eudora's Tools/Options menu, courtesy of Terra

http://www.eudora.com/techsupport/kb/2241hq.html

I tested and it appears to offer the desired funtionality
-Bob
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