E-mail bouncing?

Brian Kennedy · 03-02-2005, 01:12 AM

I had a friend tell me he sent me something to my e-mail address and received a bounce message that my inbox was full. I checked, and my e-mail on the server was less than 200KB total for my 5 active e-mail addresses (and no mail was waiting on the address he sent to).

I decided to send myself a test message from another address. It came through fine, but a few hours later, I, too, got a bounce message from the mailer daemon saying the e-mail was not sent because it was an "unknown recipient." I didn't misspell my e-mail address or anything, and the strange thing is that I actually got the message, so I wouldn't have thought it would bounce. Plus, I have a catch-all address, so normally e-mails to "anything@mydomain.com" come through.

Does anyone know what may be going on? I haven't had this problem before today.

**sheila** · 03-02-2005, 01:14 AM

In order to investigate situations such as this, it helps if we know the domain, the email address sent to, and if the bounce message is available, provide the full bounce message.

As well as any additional details that are available.

You should probably send this information to Service@FutureQuest.net so that we can look into the matter.

Brian Kennedy · 03-02-2005, 01:16 AM

Thanks, Shiela. That was quick. Like an idiot, I immediately deleted the bounce message, but I'll send myself another test e-mail. If the same thing happens, I'll have received another bounce message by the morning, which I'll forward to you.

**sheila** · 03-02-2005, 01:17 AM

All right. Let us know if you find that the situation continues.

Bounce messages are chock full of important information (for mail administrators) and if you need a situation investigated, they are one of the most helpful pieces of information that can be provided.

Brian Kennedy · 03-02-2005, 01:30 AM

You guys are great, Shiela. I don't know anywhere else that I'd get an IMMEDIATE response to a problem at 1:30 in the morning!

I have asked my friend if he still has his bounce e-mail. Also, I'll send you mine if I get another.

Thanks again!

*Randall* · 03-02-2005, 09:19 PM

If I might hazard a guess, are you using an alias stack or some kind of redirect filter on the account? If you've got email being copied to an outside mailbox (Yahoo, etc) and it fills up, the sender will get a bounce notice.

This happened to me recently. The original email got through to my FQ account, but I send copies of everything to a Gmail address, and it rejected the copy because it had a .url attachment. Dunno why.

Randall

Brian Kennedy · 03-02-2005, 09:29 PM

Well, my second test e-mail never bounced, so I can't explain it. Maybe a random hiccup last night? I seem to be getting my e-mail now, and nobody else has complained.

I'll post here again if it acts up again.

*Wassercrats* · 05-21-2005, 02:46 AM

Quote:

Originally Posted by Randall

I send copies of everything to a Gmail address

Does your email get copied to Gmail before SpamAssassin filters it, leaving you with non-spam in your Futurequest account and everything, spam included, in Gmail? That's that I want. Would I have to forward email sent to my website address to an outside account that has an alias stack, and have that account forward to a POP account on Gmail and a filtered POP account on Futurequest? This was discussed before, but I don't know where.

*Randall* · 05-21-2005, 07:10 PM

Quote:

Does your email get copied to Gmail before SpamAssassin filters it, leaving you with non-spam in your Futurequest account and everything, spam included, in Gmail?

That account doesn't get any spam, so I'm not running it through SA. But if I was, I could do it this way to get the effect you want.

Mail comes to alias stack:

alias@myfqsite.com

Alias points to:

popbox@myfqsite.com (SA filtered)
me@gmail.com

You need to use an alias as the incoming address because SA would do its filtering before any custom forwarding filters could act on it.

Randall