Thanks for the prompt response. When I originally configured I used pop.charter.net for POP3 server and when I was unable to connect (as described), I called Charter and they told me to start using mail.charter.net because that was more reliable. In either case, I still can't connect. When I setup my Outlook Express account I used lower case as instructed by Charter, so that's not a problem. I also disconnected my anti-virus program and that didn't help. So, where do we go from here? I'm ready to move onto another program.
All I want to is stop e-mail spam. I want to stop it by allowing only those senders that I designate to come through to my mailbox. All others would not come through. I don't want the blocked senders feature that Outlook Express provides.
Any suggestions would be greatly appreciated. Thanks.