HELP: website blocked due to a malicious ip

[clairel99]

Hello,

My website is getting blocked by our malware due to a malicious ip: 109.163.230.92 (Romania)

My website is zexcoil.com

This is a commerce site with html/css.

Please advise.

[Bob]

Hello,

Something of this nature you want to send an email to the Service desk, Service@FutureQuest.net , with as many details as possible, including what application alerted you and the exact alert you received.

Note that your site is not currently listed in Google Safe Browsing
http://www.google.com/safebrowsing/d...te=zexcoil.com

and I just visited the site without any apparent issue, however that is not to say there isn't a problem.

This type of issue can range from a true compromise of your site to an issue that is local to only you.

-Bob

[clairel99]

Thanks

alerted by avast 7.0.1426 when going to home page/index.

Message was "Successfully blocked access to a potentially malicious website 109.163.230.92"

[Bob]

Hi again Claire,

We replied to your ticket. Basically at this point we are unable to find any issue with your site, and suspect a possible client side malware infection or DNS hijacking...

-Bob