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Old 04-28-2012, 01:47 PM   Postid: 181344
clairel99
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HELP: website blocked due to a malicious ip

Hello,

My website is getting blocked by our malware due to a malicious ip: 109.163.230.92 (Romania)

My website is zexcoil.com

This is a commerce site with html/css.

Please advise.
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Old 04-28-2012, 01:55 PM   Postid: 181345
 Bob
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Re: HELP: website blocked due to a malicious ip

Hello,

Something of this nature you want to send an email to the Service desk, Service@FutureQuest.net , with as many details as possible, including what application alerted you and the exact alert you received.

Note that your site is not currently listed in Google Safe Browsing
http://www.google.com/safebrowsing/d...te=zexcoil.com

and I just visited the site without any apparent issue, however that is not to say there isn't a problem.

This type of issue can range from a true compromise of your site to an issue that is local to only you.

-Bob
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Old 04-28-2012, 02:07 PM   Postid: 181346
clairel99
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Re: HELP: website blocked due to a malicious ip

Thanks

alerted by avast 7.0.1426 when going to home page/index.

Message was "Successfully blocked access to a potentially malicious website 109.163.230.92"
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Old 04-28-2012, 02:22 PM   Postid: 181347
 Bob
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Re: HELP: website blocked due to a malicious ip

Hi again Claire,

We replied to your ticket. Basically at this point we are unable to find any issue with your site, and suspect a possible client side malware infection or DNS hijacking...

-Bob
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