05-20-2005, 03:01 AM
Join Date: Nov 2001
GoDaddy customer service
My latest response from GoDaddy isn't good, is it? I don't know anymore because everything sucks. I omitted my first email asking about check payments and I omitted ads and stuff.
Response (JAMES L) - 05/14/2005 11:02 PM
Thank you for contacting customer support.
Yes, you can use your checking account as a form of payment.
Please let us know if we can help you in any other way.
Customer - 05/19/2005 08:49 PM
I just read in various parts of your Universal Terms of Service at
that personal checks may only be used for payments of $100 or more, and
personal checks under $1,000 are subject to the same $20.00 processing fee
as wire transfers. But your "Learn more about payment options" link at
https://www.godaddy.com/gdshop/prepayment/landing.asp mentions nothing about
additional fees for paying by check, and neither does your last response to
me. So, for my three domain transfers with private registration, which
subtotals $41.94, what will I be required to pay if I pay by personal check?
Also, why is each "unit price" for "private transfer services" $8.95 but the
total price is $9.84? There's no ICANN fee for the private transfer
services, so where does that extra 89 cents come from?
Response (GARRETT S) - 05/19/2005 11:09 PM
Thank you for contacting customer support. Unfortunately, we cannot assist you with the information provided. Please reply and clearly state your question, along with all account information you have, including the domain name and customer number in question.
Before we can give out any information on the account, we will need to verify the last 4 digits of a credit card, PayPal Billing Agreement/Account Number, or Support PIN on the account. I apologize for any inconvenience this may cause.
We look forward to hearing from you and will be happy to help you further upon your reply. You can also reach Customer Support by phone 24 hours a day, 7 days a week, by calling 480-505-8877. Please let us know if we can help you in any other way.
Customer Service Representative