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Old 03-30-2005, 09:04 PM   Postid: 130303
Wassercrats
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Annoyingly polite customer service form letters

I've noticed openers like this from a few companies. Does anyone know who originated this annoying trend and have any contact information for them?
Quote:
Hello Barry,


Thank you for writing to MSN Hotmail Technical Support.

"This is Sharon and I am responding to your issue on the error messages
that you encountered when downloading Hotmail account via Outlook
Express.

I can understand the importance of this matter to you and the need for
the issue to be resolved immediately.

Barry, we appreciate the time you took in bringing this to our attention
and we truly value customer feedback such as yours, as it helps us
continue to improve the service we provide...."
By the way, I never said I need the issue resolved immediately.
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