POP3 Scan Mailbox

[99lum]

I downloaded the POP3 Scan Mailbox from the author's website and setup everything per the manual. I have been unable to connect POP3 Scan Mailbox to the ISP server.
When I configured the account using my ISP Incoming Server “mail.charter.net“ for POP3 Server, and tried to connect I get an instantaneous red "blip" and a message that says “Disconnected. There were no messages for user.” I know that I have messages.
When I configured the account using my e-mail address for POP3 Server, and tried to connect, I get the message “Failed to connect”. Of course my ISP, Charter Communications, is of absolutely no help because POP3 Scan Mailbox “is third party software”.
Please help. I want to use POP3 Scan Mailbox because it’s simple and something I can understand.