FTP "Directory Listing Failed"

[KatherineT]

Hi All,

I've attempted to get into my account all day with my WSFTP like I do a few hundred times a week....I keep getting the message:

425 Connection failed: No route to host
! Retrieve of directory listing failed (0)

Any Ideas?:waa:

Katherine T

[Bob]

Hello Katherine,

A couple of possible areas to look at:

FTP address, make sure it is ftp.yourdomainname.com
Remote startup directory either something like /big/dom/xdomainname/ or nothing at all.

Make sure that under Session Properties you choose "Passive Transfers" also if you are behind a firewall make sure you enable that as well.

Let us know if this helps,
Bob

[Bruce]

That message is presented when you are using PORT mode transfers. With PORT mode, a second connection is initiated by the server to the client. What the message is indicating is that some router or firewall between our server and your computer blocked this second connection.

The old FTP server software arranged to have all PORT mode connections to be initiated from TCP port 20. With the new FTP server software, this is impossible due to security measures. This has the unfortunate effect of causing some previously working firewall configurations to start making FTP sessions break.

There are two routes to resolving this problem. The first is to configure your firewall software (if it is actually under your control) to allow any connection from your web site to your computer. The second and recommended resolution is to enable passive or "PASV" mode transfers in your FTP client. With PASV mode transfers, the second connection is made from your computer to the server, which lets it pass through the firewall.

Hope this helps.

[KatherineT]

The passive transfer tip did the trick!! Wahoo....thanks so much!