View Full Version : Publishing problem with FP
Josie
09-16-2001, 09:12 PM
:mad: I have HAD IT!!!! I've DONE the tutorial - even printed it out and followed it VERBATIM - and I STILL can't get it published to my website! I keep getting the error message: "Could not find a web server at remedialeducators.com on Port 21, please check...." WHAT AM I DOING WRONG????
Hi Josie,
If you are using remedialeducators.com as the ftp address the problem most likely is that of propagaton as while a whois lookup shows the FutureQuest name servers as being assigned to your domain, it appears that propagation has only just begun.
Results from a tracert show:
Tracing route to remedialeducators.com [209.67.50.203]
Which is not a FutureQuest name server.
And visiting via browser shows a Register.com address. And the whois shows this as just being updated today.
Allowing another 12 to 24 hours to pass usually allows this to clear up.
I hope this helps and Welcome to FutureQuest :)
Bob
Originally posted by Bob:
Results from a tracert show:
Tracing route to remedialeducators.com [209.67.50.203]
Which is not a FutureQuest name server.
And visiting via browser shows a Register.com address. And the whois shows this as just being updated today.
Allowing another 12 to 24 hours to pass usually allows this to clear up.
I hope this helps and Welcome to FutureQuest :)
Bob
Thanks Bob...most of the words up there (tracert, whois, propagaton) are greek to me, but I think I get the gist of your message.
Yes, I did update the "whois" (is that the right term? I'm SUCH a naif to computer programming!) today on Register.com. So bascially you're saying that it takes a day or two (maybe more, given the recent week's events) to get this info updated, and that I should try again in a few days?
Uh oh...sounds like I'm going to have to be patient....NOT a trait of mine!;)
Thanks for your help!
Hi again Josie,
You definitely have the gist of things as Patience is the only known cure for propagation, which is basically the time it takes for your Domain Registrar to update it's records and then notify the root name servers which in turn relay the information to all of the ISPs in the world, that your domain's DNS entries have changed and what they are.
Get some sleep and Hopefully, sometime tomorrow, you will start to see some resolution to all of this. :)
Bob
Why can't the FQ IP be used in the meantime?
The IP should work just fine...though I'm not sure if Frontpage has any special handling however I would assume just replacing remedialeducators.com with the IP address listed in the activation letter would work without a problem.
Deb
- Hard to support what one doesn't own
Originally posted by Bob:
Hi again Josie,
You definitely have the gist of things as Patience is the only known cure for propagation, which is basically the time it takes for your Domain Registrar to update it's records and then notify the root name servers which in turn relay the information to all of the ISPs in the world, that your domain's DNS entries have changed and what they are.
Get some sleep and Hopefully, sometime tomorrow, you will start to see some resolution to all of this. :)
Bob
Bob, thanks, I did that, and today I re-published the site and all went well. Of course, something had to go wrong, huh? :\ Well, I went to my newly published site and lo and behold...got some weird screen from Futurequest - NOT the site i published/uploaded. Do I need to do something else, or just play the Waiting Game again?
TIA, Jo
Hi again Jo,
You need to make sure that you placed your web files inside of your /www folder. Many people make the mistake of thinking the folder that is the same as their username is the correct folder, however it is not:
/big/dom/xdomainname/www Correct
/big/dom/xdomainname/username Wrong
Hopefully it will be as simple as that,
Bob
Originally posted by Bob:
You need to make sure that you placed your web files inside of your /www folder. Many people make the mistake of thinking the folder that is the same as their username is the correct folder, however it is not:
/big/dom/xdomainname/www Correct
/big/dom/xdomainname/username Wrong
Hopefully it will be as simple as that,
Bob
Bob. thanks for being so patient and helpful! I did publish to my web files (the WWW line above), but nothing....
I forgot to mention that I did get an error message when I published this morning. I typed in the /big/dom/x....thingy to publish and then a screen popped up that read:
The following pages in your web contain dynamic Frontpage components, such as a Search Forum or a Frontpage form handler. They will not work because the server you are publishing to does not have the Frontpage server extensions installed.
Then, below the file "_private/toc.htm" was listed. And below that, it said
To upgrade to the latest version of the Frontpage Server Extensions, contact your ISP or system adminsitrator."
From what I can decipher of this....I have some special dynamic codes from my FP script that is not compatable with Futurequest? How do I remedy that, if that is indeed the case?
JO
Hello again Jo,
Not a problem :)
I went ahead and took a peek in your CNC's File Manager and the reason that you are seeing the FutureQuest default index page is that you have not placed an index.html (or your favorite extension) directly under the /www directory.
To see what is required to name your Main page please view this tutorial:
http://www.aota.net/HTML/homepage.php3
You have uploaded some folders into your /www directory and if you access them using your IP address:
http://xx.xxx.xxx.xxx/_private/are.htm you will see that they are working.
FutureQuest does not support FrontPage extensions and you will need to use cgi scripts for some of those functions. We have some preinstalled scripts that may accomplish what you need. These are located here:
http://www.aota.net/Pre-Installed_Scripts/index.php3
I hope this helps further de-mystify {} this for you,
Bob
Originally posted by Bob:
I went ahead and took a peek in your CNC's File Manager and the reason that you are seeing the FutureQuest default index page is that you have not placed an index.html (or your favorite extension) directly under the /www directory.
To see what is required to name your Main page please view this tutorial:
[url]http://www.aota.net/HTML/homepage.php3[/url
Bob, I read the tutorial, but first things first.... it doesn't tell me if I should CHANGE the index.fquest or make a whole new index.htm file. Got a suggestion?
~Jo
Hi again Jo,
You can simply place a correct index file into your /www directory and it will automatically override the index.fquest. You may choose to then leave it without harm or you may delete it as well.
Reading the tutorial that I pointed you towards will show you that index.fquest is last on the list. It is best to create a new file and then just place it in the /www directory. index.fquest only only works as a default index file through some magic that our SysAdmin, Terra, provides with his magic wand. !` as it is last on the list, placing any of the other index.extensions in the same folder will basically take precedence over index.fquest
Hope this helps as well,
Bob
frankc
09-17-2001, 03:46 PM
Originally posted by Jo:
....it doesn't tell me if I should CHANGE the index.fquest or make a whole new index.htm file. Got a suggestion?
Jo, the index.htm file *is* your website's home page. Since you've designed a website, you expected one of those pages to be the first one everyone sees. Rename it (using FP) to index.htm, re-publish your site, and you're underway.
Be sure you recheck the navigation view in FP to be sure the index.xxx page is shown as the home page.
Frank
Originally posted by frankc:
Jo, the index.htm file *is* your website's home page. Since you've designed a website, you expected one of those pages to be the first one everyone sees. Rename it (using FP) to index.htm, re-publish your site, and you're underway.
Be sure you recheck the navigation view in FP to be sure the index.xxx page is shown as the home page.
Frank
Frank and Bob - :::Sigh:::::o I'm so embarrassed about some of the questions I ask, and how I just "don't get it", but I"m really lost.:confused: I did what you all suggested - I made a new index.htm file and deleted the index.fquest file. I also installed a counter and clock script so that it works fine when I pull up my pages from the CNC page. But here's yet another problem.... When I try to see my site on the web (i.e. just type it in on the browser) now all I get is a blank page. What do I do to fix that? Does the fact that I have the _private folder containing all my pages have anything to do with that? If so, how do I fix it?
~jo
Hi again Jo,
We all learned the same way you are, trial and error, so don't worry it's normal :)
Your "Main Page" must be directly under the /www directory to be seen by accessing your URL or IP address. It cannot be in a folder that is located below the /www folder such as /www/_private
Simply putting your main page in the exact folder that you removed the index.fquest file should get you moving along once again.
Keep plugging, you'll be teaching others this stuff in a couple of weeks :)
-Bob
We all learned the same way you are, trial and error, so don't worry it's normal
Thanks..I still feel stupid!:o
Your "Main Page" must be directly under the /www directory to be seen by accessing your URL or IP address. It cannot be in a folder that is located below the /www folder such as /www/_private
Simply putting your main page in the exact folder that you removed the index.fquest file should get you moving along once again.
By "Main Page" is that the first page that I want others to see when they call up my website? And what are the other pages called, and where do I put them? Just have each separate page by itself in the WWW folder? Or should all those pages be in a folder called MAIN?
Keep plugging, you'll be teaching others this stuff in a couple of weeks
Hmph....I doubt it, but thanks for the encouragement!
~jo
Hi again Jo,
The page that you want to have people see first when they access your domain via: http://www.remedialeducators.com must be named index something from that list, most commonly index.html or index.htm. And it must be located directly in the /www directory.
As far as your other pages that would be up to you, not having ever used FrontPage I don't know how much latitude it gives you, but I create my sites page by page, naming them with the name I decided on when I laid out the original web site navigation tree.
Some people put all of the files and folders directly under the /www directory, and some compartment their site by page, a single folder for each page and it's respective contents and some use /www for their Index or Main page and then sub directories for all of their other html files and another for images and so on.
Actually for someone new I would think that FrontPage needlessly complicates the issues IMHO ;)
What I would do is concentrate on getting a index.html file up and running in the correct location and then look at the links it has and start fixing them as needed.
Hope this helps, but I think you may need more FrontPage specific assistance at this point, and there I would be lost :(
Good Luck,
Bob
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