Autoresponder not working right.:(

[angelsonthenet]

Well I got the domain problems fixed thanks to everyone's help!!*G*

I am still not able to get my autoresponder working right. I am using it as a response to a mail form someone submits but when I test it , it sends me the form results and the autoresponder but no copy of the autoresponder goes to the sender e-mail. I can not figure out what is wrong. When I mail support@angelsonthenet.com , then I get the autoresponse sent to my AOL addy but using the mail form it sends it to my webmaster@angelsonthenet.com . Has to be something in the form I have set up wrong. Anyone have any ideas?

http://www.angelsonthenet.com/linksubmit.html


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Wendy

Angels on the Net

http://www.angelsonthenet.com

[Justin]

You are using a mail form to do this? The autoresponder uses the 'From:' address - so you will need to make sure the email that goes to the responder comes from the address the user submits in the form... This will probably involve hacking the script to do what you want...

Or you could just have the form mail the user whatever info is contained in the autoresponder (instead of using an autoresponder)...

Hope this helps.

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Justin Nelson
FutureQuest Support

[angelsonthenet]

I checked the form and the field I am using is supposed to be the from so it should be working.

This will be put into the From: field of the message you receive. If you want to require an email address with valid syntax, add this field name to the 'required' field.
Syntax:
<input type=text name=&quot;email&quot;>

How would I inlcude this in my form coding and not have to use an autoresponder? I did not see that in the e-mail help tutorial.

Thanks so much for all your help.*G*


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Wendy

Angels on the Net

http://www.angelsonthenet.com

[Justin]

I will be looking into this in the morning. I am assuming you are using the preinstalled script (the wording above seems to have been taken from those instructions), so I'll do some tests in the morning and see if I can figure out a solution...

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Justin Nelson
FutureQuest Support

[angelsonthenet]

Thanks so much.:) Yes I am using the pre-intalled script.*G*
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Wendy

Angels on the Net

http://www.angelsonthenet.com