Newbie w/ major Joker Problem

[TimT]

I registered two domain names with Joker.com, but the first one I clicked on the wrong button and had no options for adding Technical Contacts or DNS numbers...[nbsp][nbsp]I went in to try and change it and have no idea what their forms mean... they are worse than NS forms.[nbsp][nbsp]I see no way to change or add DNS numbers or names. I've emailed them but get no reply.[nbsp][nbsp]Think maybe I should just try for a new name and forget the $12 and change my domain name here at FQ?
Thanks
Tim

[Charles Capps]

Was the second domain actually registered?

[TimT]

Well, it allowed me to proceed all the way through the second time successfully, but I received an email saying I couldnt register it because someone already had...[nbsp][nbsp]So, I guess I wont know if they charged me 2 or three times until I get my bill.[nbsp][nbsp]Can't get an answer out of them.
I finally went back in and figured out how to assign nic handles to FutureQuest.net DNS numbers so I guess I did that right.[nbsp][nbsp]Sure looks like they could come up with a little more specific instructions.[nbsp][nbsp]Guess I'll wait and see what happens tomorrow.
Thanks
Tim

[TimT]

Yes, the second domain shows up in the whois already... with the correct DNS, but the first one I registered twice they assigned their own DNS numbers.[nbsp][nbsp]I think I got that changed.
Tim

[TimT]

Now I just received this message, whatever it means.
please inform the admin-c of ourcrazyworld.com

admin-contact-handle:258908
ns1-handle:753
ns2-handle:754
ns3-handle:755
sld:ourcrazyworld
tech-contact-handle:258908
tld:com
zone-contact-handle:258908

[tedloh]

Tim:

Assuming that the handles are correct - ie. that is your CORE HANDLE #, everything is in order, because 753, 754 and 755 correspond to ns1, ns2, and ns3.futurequest.net.

I have registered three domains through Joker, all are fine.

As for changing the DNS, there is a place where you can click on one of 5 buttons to modify info.[nbsp][nbsp]The fourth one, I believe, allows you to modify DNS information (I accidentally did the same thing once).

HTH
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Ted (Chief Do-It-All)
Tygre Systems Co Ltd
Bangkok, Thailand, Land of Smiles :) :)
http://www.tygresystems.com (work currently on hold)
ted@tygresystems.com

[JoeRT]

I've had to use Joker's "Service Zone" a few times with no problems.[nbsp][nbsp]Also, when I have e-mailed them with problems (like when one of my clients cancelled the e-mail address he had registered under) it took them about a day to get back to me probably because of the time difference.[nbsp][nbsp]But I had the problem all straightened out in two days... a LOT less time than the last time I tried to get anything fixed at NS.
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Joe Torsitano
www.weatherforyou.com (http://www.weatherforyou.com)
www.tiswest.com (http://www.tiswest.com)

[TimT]

I can relate to that![nbsp][nbsp]Took me a month to make a change with NS.[nbsp][nbsp]Finally had to call back a second time with my lawyer on the extension..<g>
I'm just not real good at waiting...[nbsp][nbsp]ADSL has helped my patience level some and it appears that finding FQ will help too.[nbsp][nbsp]Glad to be aboard.
I'll wait and see what happens with Joker.[nbsp][nbsp]Interestingly enough, the first domain I registered and had a problem with already shows up in a whois search, but the second one I registered with no problems says it's still available, even though I have a confirmation and receipt.
[nbsp]thanks
Tim

[TimT]

come to find out, Joker says it will refund the $12 overcharge if I send them a registered letter requesting it.[nbsp][nbsp]I think that would be about the cost of making the mistake in the firstplace so I guess I'll leave things as they are.[nbsp][nbsp]However, I do not have any idea what I did by requesting different name service or how it effects anything.

[TimT]

Joker has requested I do the following:
use the link &quot;Domain&quot;-->&quot;changes/service&quot;:

1) at the 3 section (Domain) press modify
2) at the next page input the domain-name and press search
3) at the next page choose the domain
4) at the line of ns1 input COHO-
5) at the line of ns2 input COHO-
6) press &quot;change nameservers&quot;
7) wait for the confirmation-mail

I don't understand why?[nbsp][nbsp]When I do a whois on two of my domain names they both come up with the same information, listing FutureQuest as the DNS Name Servers.[nbsp][nbsp]Why would I want to change them?
Tim

[tedloh]

It's pretty obvious that you have it right, and that the answer you got from Joker was a general rather than specific one.

If it ain't broke, don't fix it!
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Ted (Chief Do-It-All)
Tygre Systems Co Ltd
Bangkok, Thailand, Land of Smiles :) :)
http://www.tygresystems.com (work currently on hold)
ted@tygresystems.com