AOL mail problems?

[tedloh]

I got a complaint from a customer that his mail is being bounced back from tygresystems.com.[nbsp][nbsp]He uses an AOL account.

This is what I got from him eventually:

[nbsp][nbsp] ----- The following addresses had permanent fatal errors -----
<a href="mailto:<ted@tygresystems.com>"><ted@tygresystems.com></a>

[nbsp][nbsp] ----- Transcript of session follows -----
550 <a href="mailto:<ted@tygresystems.com>.."><ted@tygresystems.com>..</a>. Host unknown (Name server: tygresystems.com: host not found)

--------------------
Final-Recipient: RFC822; ted@tygresystems.com
Action: failed
Status: 5.1.2
Remote-MTA: DNS; tygresystems.com
Last-Attempt-Date: Mon, 13 Sep 1999 13:20:46 -0400 (EDT)

So I check my mail, and there it is.[nbsp][nbsp]I reply to him, and this is what comes back:

Hi. This is the qmail-send program at nine.futurequest.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<a href="mailto:<LOVINGCOM@aol.com>:"><LOVINGCOM@aol.com>:</a>
Connected to 205.188.156.129 but sender was rejected.
Remote host said: 550 REQUESTED ACTION NOT TAKEN: DNS FAILURE

Anyone know what is going on?[nbsp][nbsp]Anyone having the same problems?

------------------
Ted (Chief Do-It-All)
Tygre Systems Co Ltd
Bangkok, Thailand, Land of Smiles :) :)
http://www.tygresystems.com (work in progress)
ted@tygresystems.com

[hearts]

Hello Ted,

For a while now, I have been seeing a lot of weird messages from AOL. Not only them now.. I am also seeing problems with webtv users.

I am gonna start saving them, and taking them to someone here locally that might help me get to the bottom of it. They are my users, that are being abused. :(
------------------
hearts
-----
Heartistic Wishes[nbsp][nbsp][nbsp][nbsp][nbsp][nbsp][nbsp][nbsp]www.heartisticwishes.com (http://www.heartisticwishes.com)[nbsp][nbsp]

[Deb]

also note: http://www.aota.net/ubb/Forum4/HTML/000165.html

[hearts]

I didn't want to open a new topic for something that seems to arise again and again..... :( I have more bad news. I am frustrated and I am unclear as to how to handle this situation. ANY input on this matter would be so much appreciated.

This similar topic was brough up over here too:
http://www.aota.net/ubb/Forum4/HTML/000165-2.html

Beginning on March 3, 2001 AOL is blocking all Heartistic Wishes greeting cards. The timing on this is not good for my site right now, because of some *really* good news. I am concerned that this could really screw up what is now in negotiations.

A company has approached me with an offer. I won't go into details yet about that, because I do not want to jinx it. Please understand.

The REJECTIONS state this:
Connected to 152.163.224.26 but greeting failed.
Remote host said: 550-The information presently available to AOL indicates that your server
550-is open to the free relaying of e-mail, and is being used to retransmit
550-unsolicited bulk e-mail to AOL.[nbsp][nbsp]Based on AOL's Unsolicited Bulk E-mail
550-policy at http://www.aol.com/info/bulkemail.html, AOL cannot accept
550-further e-mail transactions from your server until that server is
550-closed to free relaying. For additional information, please visit
550[nbsp][nbsp]http://postmaster.info.aol.com.
I'm not going to try again; this message has been in the queue too long.

I have been through something very similar before. Over a year ago. I made connections with their postmaster and still have access to her address. I have written to her, but nothing will be heard from her any earlier than the normal business week. In the meantime I am getting AOL rejection notices left and right.

I went to hotmail to resend these greetings so not to impair my users too much. IT was probably poor judgement on my part, but I have always looked out for my users and will continue to. A lot of hard work has gone into building my reputation with my users and I don't want that to faulter now.

I am totally beside myself until I can communicate with AOL. My thinking is totally unbalanced at this point.

I have considered writing to the editor of this article. Should I wait until I hear something from AOL? OR can I just run with my frustration and disbelief and write to them?

Here is the article.
http://search.altavista.com/r?r=http://www.techinformer.com/crd_blue_65965.html

<edit>Since the original writing of this post:
I have also found this. *I see* I have some rights here.
http://www1.bluemountain.com/home/proceedings012899.html </edit>

Feeling too many emotions .. mainly helpless right now.

Please help.

Please.

Thank you so very much.

------------------
hearts
-----
Heartistic Wishes[nbsp][nbsp][nbsp][nbsp][nbsp][nbsp][nbsp][nbsp]www.HeartisticWishes.com (http://www.HeartisticWishes.com)[nbsp][nbsp]

[This message has been edited by hearts (edited 03-04-01@1:58 pm)]

[Rich]

A VERY bad poem (but fits my mood) :)

There was a man that sent me spam
So I sued his ass and that was that

But what did I see but more spam aimed at me
So I phoned ISP and said &quot;Filter, these!&quot;

But they filtered the ham that wasn't spam
and that made me mad so I sued their bad

So I sued and sued and sued and sued
I sued all I got that I didn't want
and what I've not that I should've got

Now I have no ham and I have no spam
I'm very blue and wondering too...

Why haven't I heard from YOU?

Rich

[george_c]

hearts:
I doubt there is much FQ can do, as the blockage is coming from the receiving end, or AOL. How is AOL identifying you: by domain name, or Nine? If the later, all people on that server are probably affected (hence the first post).
George

[hearts]

I'm confident that AOL is blocking just 'me'

I understand and KNOW that FQ cannot *do* anything... I was *simply* seeking advice.

thank you.

[JoeRT]

Also check out this recent thread...

http://www.aota.net/ubb/Forum17/HTML/000046-1.html

-------------
Joe Torsitano
www.weatherforyou.com (http://www.weatherforyou.com)

[Kara]

Hearts,

AOL is blocking my site and I'm on SIX.[nbsp][nbsp]They are also blocking other sites on FQ and prolly on other parts of the net.[nbsp][nbsp]AOL recieves a gazzilion and one complaints about spam.[nbsp][nbsp]I'm an AOL member *hanging head in shame* so when I got off the phone with AOL last night (talked to thier admin dept) I had an e-mail about time shares in my box.[nbsp][nbsp]The headers reflected 4 different email providers.[nbsp][nbsp]You think they could block crap like that?[nbsp][nbsp]Nope, but they can block the mail their members requested.[nbsp][nbsp]Nice huh?

I can e-mail AOL members privately from my surromomsonline.com account.[nbsp][nbsp]So far I am the only one here who is being blocked who can send mail.[nbsp][nbsp]I believe it's because since I am connected through AOL and my mail headers show an AOL member.[nbsp][nbsp]So find one of those AOL disks and load it up.[nbsp][nbsp]At least that way you can forward stuff from your domain.

Oh and AOL was supposed to call me back today.[nbsp][nbsp]You thinkt he phone rang?[nbsp][nbsp]Nope, not a chance![nbsp][nbsp]I am beyond livid.[nbsp][nbsp]I pay them too much money for what I get.[nbsp][nbsp]Anyone know a good ISP in Mass LOL.

Kara
[nbsp]-disgruntled AOL member who would rather take her spam and delete it too.

[Jeff]

I don't use AOL, but didn't I read that when you're connected through AOL, no matter what you specify as your outgoing SMTP mail server, AOL intercepts this and your mail is really sent from AOL's SMTP mail server.[nbsp][nbsp]Thus, you are not sending from FQ to AOL but from AOL to AOL and this is why you private mail is getting through.

[farlane]

Same thing here:
...Remote host said: 550-The information presently available to AOL indicates that your server
For additional information, please visit
550[nbsp][nbsp]http://postmaster.info.aol.com....

I went to the postmaster info page they have and searched for FQ DNS's -- could find none.

[Terra]

Please continue this thread here:
http://www.aota.net/ubb/Forum17/HTML/000046-1.html

This thread is now locked as it was an *old* thread that really had no bearing on current issue...

--
Terra
sysAdmin
FutureQuest