Terra
04-06-1999, 06:03 PM
At 2:54pm EDT, SIX locked up *again*...
The server was revived and running at 3:32pm EDT...
I have been on the phone **again** today with my suppliers, and should be receiving the new server very soon...
Due to the specialty equipment that we use, product availability is at times very difficult to obtain... The memory that I received today was the wrong type, so I am scouring the nation to find another supplier that has the particular high-speed Toshiba memory in stock and have it red-labeled in... I have also been in touch with Tyan and they feel that it is a combination of both motherboard (FAN problems) and memory problems...
Our goal is to have a unused standby server always available, to handle situations such as this...
SIX has proven to be unreliable and problematic, yet it is using almost the same hardware as TAZ is... I have also been in touch with the Linux core developer team and has been determined that it's definitely hardware and not the Linux 2.2.x kernel...
The downtimes with SIX has caused me to take a serious look at our redundancy problems, and up until now having a non-production spare server has been cost prohibitive...
We are working diligently on this problem and hope to have it resolved very soon...
Our sincerest apologies for the problems that SIX has caused for everyone... I just hope someone will pinch me soon to wake me up out of this nightmare...
--
Andrew Gillespie
Systems Administrator
FutureQuest.net
The server was revived and running at 3:32pm EDT...
I have been on the phone **again** today with my suppliers, and should be receiving the new server very soon...
Due to the specialty equipment that we use, product availability is at times very difficult to obtain... The memory that I received today was the wrong type, so I am scouring the nation to find another supplier that has the particular high-speed Toshiba memory in stock and have it red-labeled in... I have also been in touch with Tyan and they feel that it is a combination of both motherboard (FAN problems) and memory problems...
Our goal is to have a unused standby server always available, to handle situations such as this...
SIX has proven to be unreliable and problematic, yet it is using almost the same hardware as TAZ is... I have also been in touch with the Linux core developer team and has been determined that it's definitely hardware and not the Linux 2.2.x kernel...
The downtimes with SIX has caused me to take a serious look at our redundancy problems, and up until now having a non-production spare server has been cost prohibitive...
We are working diligently on this problem and hope to have it resolved very soon...
Our sincerest apologies for the problems that SIX has caused for everyone... I just hope someone will pinch me soon to wake me up out of this nightmare...
--
Andrew Gillespie
Systems Administrator
FutureQuest.net