Mailing list bounces

[johnfl68]

One of my clients subscribers contacted my client because they have been getting several bounce messages from ezmlm recently.

Subscriber does not have any autoresponders, and email address works fine, as they get other messages fine, and most of the mail list messages.

What might be typical causes for this, other than the usual full mailbox, internet network issues along the route from FQ to the subscribers email server, etc.

Thanks for any input.

John

[Bruce]

One of my clients subscribers contacted my client because they have been getting several bounce messages from ezmlm recently.So I'm clear, they are getting messages from ezmlm indicating that some other message to them had bounced?

What might be typical causes for this, other than the usual full mailbox, internet network issues along the route from FQ to the subscribers email server, etc.You've hit on most of the common ones that you can control. Misbehaving autoresponders and full mailboxes are common causes. The other would be rejection by the accepting server. I can confirm what the cause is if I know the email address and an approximate time frame. Please send the details to the service desk for us to check out.

[johnfl68]

Bruce:

Yes, as I understand it the subscriber received a few of these, but seems to be back to normal now. They say that they do not have a auto responder, and I think that the mailbox size is pretty much unlimited, so I can only assume some sort of network issue from here to there.

If it continues, I will get you more details at that time and create a ticket to look into.

Thanks!

John