No email from ticket

[phppete]

I just put a support ticket in, it is in my list but I have not received the usual auto reply, just thought you might like to know :)

[Bob]

Hello Pete,

One of our filtering rules kicked in for your ticket which results in no Autoresponse being sent however we do have the ticket and are looking at it.

-Bob

[phppete]

Ok, thanks Bob, I didn't get a notice email from this forum when Sheila replied to a thread, so I assumed it might be a bigger problem somewhere, however I did get this one so it must just be a glitch.
No rush with the ticket, you can get a coffee first :)