auto respond

[m3mary]

Hello
Does quest mail have a system to send auto respond message to anybody contacting mail address?

I want to forbid all to not contact the official address but with “contact form”
Which mean message to them containing:

Please contact us using this form
Link http

[Bob]

You can enable an Autoresponder for any POP or alias mail account from your CNC Email Manager.
http://Service.FutureQuest.net/kb84

Note you will want to ensure your have SpamAssassin enabled on any account with an Autoresponder enabled to prevent Autoresponses being sent in reply to spam messages.

-Bob

[m3mary]

thank you Bob
going to try it

[m3mary]

Not as I want
I want to auto respond when I do not receive the message not when I receive it.
i want to open spam filter on full size then allowing just contact form or something like that
Am trying to get rid of spasms and also not lose real contacting messages

Any way to do that

[Bob]

It sounds like you want to AutoRespond only if a message appears to be spam and is filtered...?

If this is the case then we cannot recommend that practice and there would be a good chance of receiving spam complaints against your account as almost all spam messages are sent using Forged From: addresses.

This post specifically indicates you should never bounce or autorespond to messages that appear to be spam.
http://www.aota.net/forums/showthread.php?t=23269

-Bob

[m3mary]

oooops this was what i was trying to do
ok, what else can i do to stop spam but dont lose real messages

[Slim]

oooops this was what i was trying to do
ok, what else can i do to stop spam but dont lose real messages

If someone finds a good way to actually stop spam (and not just filter it out) there will be fireworks and banners and parades to let you know.

For now, you have to set an acceptable level for filtering it out vs. manual inspection, to meet your needs of getting real messages.