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View Full Version : FQ email server blocked by Windows Live Hotmail?


gymshoe
10-11-2007, 02:04 AM
I have a forwarding stack for my homeowner's association email...one email sends a copy to all the board members and officers. Yesterday it was working fine, but today I get a rejected message when it tried to forward to a hotmail address...i've x'd out the person's email for obvious reasons.

Hi. This is the qmail-send program at mx11.futurequest.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<xxxxxxxx@hotmail.com>:
Connected to 65.54.245.40 but sender was rejected.
Remote host said: 550 Mail rejected by Windows Live Hotmail for policy reasons. Microsoft has determined that e-mail or other activity originating from your IP appears to violate Microsoft's Anti-Spam Policy and/or the Terms of Use for Microsoft's Windows Live Hotmail service. The likely cause is a compromised or virus infected server/personal computer. To prevent further inappropriate use of Microsoft's property and services, Windows Live Hotmail has blocked communication from your IP to our inbound mail servers. To begin proactive monitoring of an IP range using Windows Live Hotmail data, please go to http://postmaster.hotmail.com/snds to access the Smart Network Data Services (SNDS).

--- Below this line is a copy of the message.


Okay...so I tried to test this on another FQ hosted account. I set up a forwarding alias that pointed to my hotmail account ... however it's not a Windows Live Hotmail ... and the email I sent has yet to show up on my hotmail and I haven't gotten a reject message ...it's been about 10 minutes.
Anyone else?

Melissa
10-11-2007, 02:36 AM
If you'll provide the details for each email, we can check the logs. At minimum, we need the following for each email to be investigated:
To address:
From address:
Date email sent:
Time email sent (include timezone reference):

The above information can be sent to the Service Desk (http://service.futurequest.net/index.php?_a=tickets&_m=submit).