UBB - "The Document Contains No Data"

[Alex Ethridge]

When attempting to change General Settings in cp.html, when I click on the button to submit the changes, I get "The Document Contains No Data".

What should I look for as the cause of this?
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Alex

[Justin]

This means something wasn't entered correctly - the UBB does a poor job of catching and displaying errors - instead it usually returns a blank page.

Anything asking for a path would start with /big/dom/xdomain - for example:

Absolute Path to your UBB CGI directory:
/big/dom/xdomain/cgi-bin/ubb[nbsp][nbsp]<-- assuming you created that directory and used it...

Variable Files should be same as the UBB CGI directory.

Members Directory:
/big/dom/xdomain/cgi-bin/ubb/Members[nbsp][nbsp]<-- Case Sensitive

Non-CGI Directory:
/big/dom/xdomain/www/ubb

For the URL's, it would be http://www.YOURDOMAIN.com/cgi-bin/ubb for the UBB CGI URL, and http://www.YOURDOMAIN.com/ubb for the Non-cgi URL

And of course you need to enter the default username / password - Admin5 and 4tugboat, case sensitive.

Hope this helps - sounds like you're almost there :)

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Justin Nelson
FutureQuest Support

[Mandi]

I have also recieved this error in UBB when I uploaded something in Binary mode, that should have been ASCII'd . . . ooops!

[Alex Ethridge]

Thanks, Mandi; but, I don't think, with all my precautions, that is a mistake I made.
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Alex

[Charles Capps]

I often find that the UBB will ALWAYS give this error during a first-time setup.[nbsp][nbsp]The key, I find at least, is to back out of the first-time setup screen and submit to edit general variables normally - you can then submit with no errors...[nbsp][nbsp]
At least that's my experience.[nbsp][nbsp]:)
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"Okay, so I'm not "SANE" so to speak, but uh... I'm the lovable kind of psycho"
http://solareclipse.net/

[Alex Ethridge]

Charles,

Pardon my ignorance but, would you please explain &quot;submit to General Variables normally&quot;.

[Charles Capps]

Ok, when you set up the UBB for the first time, you use a special link on the General entry page.[nbsp][nbsp]When you submit, you are likely to get a Doc Contains No Data.[nbsp][nbsp]
Now go _BACK_ to the General entry page and enter it like you would normally.[nbsp][nbsp]If it works, then everything is fine, submit once more just to be safe.[nbsp][nbsp]If not, go back to first-time setup and try again.
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"Okay, so I'm not "SANE" so to speak, but uh... I'm the lovable kind of psycho"
http://solareclipse.net/

[Alex Ethridge]

Thanks, Charles.

Frankly, I had an idea it was something like that; but, I am coming from down far on the ladder of knowledge about this stuff and at the time I read your post I had been at this all night until the not so wee hours of the morning.

I finally got it working.[nbsp][nbsp]Frankly, I don't know what I did that finally made it work.[nbsp][nbsp]I just kept deleting all UBB related files and re-uploading them until once I did it and it worked.[nbsp][nbsp]It would really be nice to know what mistake I was making all this time so that if it happened again, I would know how to fix it.

I am sure it had something to do with permissions.[nbsp][nbsp]I don't think I had paths wrong after as many times as I checked them.

Anyway, thanks for the help.