Web-based bug tracking software?

[Syneryder]

I'm sure somebody must have asked about this on these forums, but I sure can't find it... can anybody recommend a web-based, low-cost bug tracking solution that doesn't require MySQL?

I've got a rather quirky idea that doesn't involve software bugs at all, but does require a public bug tracking system, ideally something where I can set priorities for a bug (including "It's not a bug, it's a feature"), and where people can leave comments regarding each bug. Ideally I could moderate each bug & comment before it goes public.

Any idea of a system that can do this, or am I being too particular? Go on, promote your favorite software or even your own! While I'm not looking seriously at the moment, if things work out I might decide to use it for my software projects as well.

- Kohan
(always has some crazy, wacky scheme going on....)

[sheila]

Take a look at RoundUp, which meets your specifications.
http://roundup.sourceforge.net/

There is an option to use a MySQL back end (as well as several other possible back ends), but it will run with just plain Python. If your database will not be seeing heavy use, the plain Python with no special DB back end may suit your needs.

It is configurable. I've played with it a bit and set my own custom categories and the like. You can also write your own special event handlers, if desired.

If you are going to run it on your FutureQuest account, you may need to install your own local copy of the Python binaries. I have my own Python binaries installed on my accounts and have used this to install RoundUp. I have not tried to get a local copy of RoundUp to work with the system Python binaries, but I suspect it would be non-trivial.

Good luck,

[Bradley]

Thanks for reminding me Kohan ;) I knew I left bugzilla's install docs laying around :P Also Sheila, thanks for the suggestion, may look into that as a replacement for bugziller

[RickMonroe]

Sheila,

This goes back to a post of your from a year ago. I need to set up a bug tracker and saw roundup. Then I saw that you had installed it on a futurequest account.

Were you able to get the email functions working, so that users could post to the tracker by email?

Also, did you set up a (Linux) group for the tracker, as the instructions suggest?

[sheila]

Originally posted by RickMonroe:
Were you able to get the email functions working, so that users could post to the tracker by email?

Also, did you set up a (Linux) group for the tracker, as the instructions suggest?
1. Yes, I was able to get the email functions to work just fine.

2. No, I did not set up a Linux group, as per the installation instructions. In fact, you are not able to do that on the FutureQuest servers, since you do not have root permissions. IIRC, the installation instructions for roundup assume that the person installing has root priveleges on the server where they are installing it, which is not true in your case (nor was it true in mine). It is possible to install it on a shared server, however, and to have it run just fine.

In my case, I first installed my own copy of Python locally within my account's space on the FutureQuest servers so that I could then proceed to install roundup more-or-less according to the roundup install directions. I do not know if it is possible to install roundup in your FutureQuest account space without first installing a local copy of Python.

It's been a while since I installed RoundUp. They've made a lot of upgrades since then... (I still subscribe to their mailing list and see the announcements.).

In any case, it seems like a very full-featured issue tracker, at this point, that is very customizable and extensible.