No SMTP service..?

[ljvideo]

Since late last night, I can't send email through Futurequest's SMTP servers. POP retrieval is fine.

I tried another computer in the house, and same problem; so there's nothing messed up with my email app, Eudora's settings. Same on both machines.

[Bob]

Hello,

Have you verified that your ISP has not implemented Port 25 Blocking ?
http://www.aota.net/Troubleshooting/port25.php4

If this is the case try changing the Port Settings for SMTP server to 1025.

If you continue to have problems send an email to Service@FutureQuest.net with as many details as possible including error messages and settings in your email client.
http://service.futurequest.net/tech/support.cfg/php/enduser/mform.php

Thanks,
Bob

[ljvideo]

Originally posted by Bob:
Hello,

Have you verified that your ISP has not implemented Port 25 Blocking ?
http://www.aota.net/Troubleshooting/port25.php4

If this is the case try changing the Port Settings for SMTP server to 1025.

No port 25 blocking as far as I know, unless they started doing it about 12 hours ago. I use Cox Cable Broadband on a home LAN for connectivity.

Assuming ths has happened, how does one handle it in Eudora..? I see no settings for port numbers in the setup.

BTW - I *can* send email if I switch to the Cox "personality" I have set up in eudora.

Thanks for the speedy response..!

[Bob]

Originally posted by ljvideo:
BTW - I *can* send email if I switch to the Cox "personality" I have set up in eudora.

Thanks for the speedy response..! This would further lead me to believe Port 25 Blocking may have been implemented and COX is known to be doing this in some Geographical areas and implementing it in others:
http://www.geek.com/news/geeknews/2003Jun/wge20030613020400.htm

I would suggest running the tests in the tutorial I posted earlier and see for yourself as Tech support for ISPs is also notorious for denying Port 25 blocking when in fact it does exist.

-Bob

[kitchin]

You can try using the same SMTP outgoing mail server (Cox's?) in the personality that is not working. It probably authenticates based on your having a Cox IP number. For most users, FQ's SMTP mail server is one of two options they have, the other being their own ISP's mail server.

Or just switch to port 1025 as Bob said!

[ljvideo]

Originally posted by kitchin:
Or just switch to port 1025 as Bob said!

So, how do I switch Eudora to Port 1025..? I see nothing in Eudora's "Personalities" setup to accomplish this.

[Bob]

As posted Originally
http://www.aota.net/forums/showthread.php?postid=84470#post84470
Originally posted by hobbes:
Never mind, found it: http://www.eudora.com/techsupport/kb/1501hq.html
Hope this helps,
Bob

[ljvideo]

Originally posted by Bob:
As posted Originally
http://www.aota.net/forums/showthread.php?postid=84470#post84470

Hope this helps,
Bob

Thanks, I found it, but the Eudora online help wasn't too much help because the "services" file is located in a completely different folder. At least it got me looking for the file, which is located here:

\windows\system32\drivers\etc

I changed the SMTP port to 1025 and it started working without even a reboot..!

It's a shame that this can't be done from within Eudora's Setup.

[Bob]

Hi again,

Glad switching your Port setting helped :)

I have to agree that while Eudora is a very good email client, I use it for work 100%, it does seem to miss the boat in some areas, this being one.

Another that vexes many is that it will not allow you to set different email checking times for multiple profiles nor set different ports for SMTP for those profiles, it's one setting for all... :\

Thunderbird is far more configurable in these areas, set a profile and specify how often you wish to check that account as well as you can set different SMTP servers and ports for each profile if you wish.

- Bob

- One size fits all is not the web way :P -

[Bob]

It appears there is a method that allows you to change Port settings from within Eudora's Tools/Options menu, courtesy of Terra :)

http://www.eudora.com/techsupport/kb/2241hq.html

I tested and it appears to offer the desired funtionality %)
-Bob

[ljvideo]

Originally posted by Bob:
It appears there is a method that allows you to change Port settings from within Eudora's Tools/Options menu, courtesy of Terra :)

http://www.eudora.com/techsupport/kb/2241hq.html

I tested and it appears to offer the desired funtionality %)
-Bob
That's AWSOME..! I've seen that folder and never had a clue...

[kitchin]

One more sorta off-topic post about ISP's providing SMTP service...
Just read about some that don't: expensive, limited email service on "Smartphones."
http://www.washingtonpost.com/wp-dyn/articles/A57331-2003Jun13.html
The Latest 'Smartphones' Still Have a Lot to Learn
By Rob Pegoraro
Sunday, June 15, 2003; Page F07

The reviewer says the services he tried allowed incoming email but not outgoing! Due to... lack of an SMTP server. Those customers need to get a domain and email service from FQ!

[buythisstock]

I, too, have lost my ability to send outgoing mail in the last 12 hours and I use Cox internet also - so I am guessing that this is the problem.

With that said - I can not figure out how to change the outgoing port within MS outlook.

And as a follow-up problem - I am concerned that my much less tech-savvy clients will have even greater issues if and when their port 25 is blocked - does anyone have a solution for this?

[buythisstock]

I spoke with cox - they are blocking port 25 - they will not turn it off unless you switch from a residentila to a business account. They said that anyone who conducts any business at all (even if you do your primary business else where and send one email from home) is in violation of their terms of use and should be paying for a business account.

I am a little concerned with using their outgoing servers - though I'm not sure if there is any reason to - feedback?

Can anyone advise on how to switch to port 1025 in MS Outlook?

Thanks in advance.

[Bob]

Originally posted by buythisstock:
With that said - I can not figure out how to change the outgoing port within MS outlook. I found this in a search...

To change the active SMTP port on MS Outlook 2000.

From the Tools menu select Accounts.
Click the Properties button.
Select the Advanced tab.
You will see Outgoing Mail (SMTP) change the Port setting there.Originally posted by buythisstock:
And as a follow-up problem - I am concerned that my much less tech-savvy clients will have even greater issues if and when their port 25 is blocked - does anyone have a solution for this? When enough folks switch ISPs as result of this restriction then maybe they will get a clue otherwise, I fear, it will only become more widespread :(

Hope this helps,
Bob

[buythisstock]

Originally posted by Bob:
I found this in a search...

To change the active SMTP port on MS Outlook 2000.

From the Tools menu select Accounts.
Click the Properties button.
Select the Advanced tab.
You will see Outgoing Mail (SMTP) change the Port setting there.

I found that too - unfortunately I am using MS Outlook 2002 and it is different - when searching in the help section - it has no results for "port". For now I am going to switch to cox's servers unless someone can help me here.

By the way for cox users and others curious (since I'm sure all the ISPs that do it will have a similar stance:
http://support.cox.net/custsup/email/email_info.shtml

Thanks again.

[Bob]

While searching for additional resources for Outlook 2002 I came across this MS Article, where they even acknowledge that more and more ISPs are blocking Port 25 %)
http://support.microsoft.com/default.aspx?scid=kb;en-us;q290842

Everything I can find for Port settings for outlook 2002 all refer to the following...
"click the Advanced tab in the Internet E-mail Settings dialog box," :dunno:

-Bob

[TVB]

Outlook 2002...

Tools-->Email Accts-->View or Change-->Change-->More settings-->Advanced.

Don't forget to set SMTP-Auth.

Betsy

[buythisstock]

Thank you TVB - I am officially an 'idiot' - I kept going there and when I saw the server port info - I was thinking that this was something else (like 'how long to leave messages on server' or something). I finally read it this time - the change worked perfectly.

The only thing that I am still curious about is - am I in violation of the terms of service of my residential account and thus should I just go through their servers? Is there any disadvantage - they clearly can't read my outgoing mail - or they would get in big trouble. Maybe I should just go through their servers - right?

[Deb]

If what you found is true: They said that anyone who conducts any business at all (even if you do your primary business else where and send one email from home) is in violation of their terms of use and should be paying for a business account. And if you are doing business via email then it's possible that yes, you would be in violation. It does seem a catch-22 on how they would know this -- reading end user's email? tsk tsk.... As far as wanting to ensure you are doing the RightThing(TM) you may want to contact them for clarification and make the decision from there.

Deb
- busi·ness ( P ) Pronunciation Key (bzns)
n.

The occupation, work, or trade in which a person is engaged: the wholesale food business.
A specific occupation or pursuit: the best designer in the business.
Commercial, industrial, or professional dealings: new systems now being used in business.
A commercial enterprise or establishment: bought his uncle's business.
Volume or amount of commercial trade: Business had fallen off.
Commercial dealings; patronage: took her business to a trustworthy salesperson.

One's rightful or proper concern or interest: “The business of America is business” (Calvin Coolidge).
Something involving one personally: It's none of my business.
Serious work or endeavor: got right down to business.
An affair or matter: “We will proceed no further in this business” (Shakespeare).
An incidental action performed by an actor on the stage to fill a pause between lines or to provide interesting detail.
Informal. Verbal abuse; scolding: gave me the business for being late.
Obsolete. The condition of being busy.

Maybe everyone is in violation ...

[Randall]

Obsolete. The condition of being busy. Now that's the best news I've heard all year.

:QTbeach: Randall