[FQuest Notice] Qwest Network Maintenance

[Terra]

When: 05/15/2003
Window: 12:00am - 1:00am EDT
Duration: 3 to 5 minutes

We have been informed by the Qwest engineering team that the below network maintenance will be taking place...

We will turn down our Qwest link from 1:00am - 2:00am EDT and shunt all traffic through our Internap Links... The only effect will be a small tremor as the routes update and start flowing through the Internap side...

QWEST SCHEDULED MAINTENANCE NOTIFICATION
Customer: FUTUREQUEST INC.
TICKET NUMBER: xxxxxxxx
START DATE / TIME: 05/15/2003 04:00 GMT
END DATE / TIME: 05/15/2003 05:00 GMT
EST DOWNTIME: 3 TO 5 MINUTES
TYPE OF GROOM: CFA CHANGE HC/SW
REASON FOR MAINTENANCE: This is for Hot Cut on the Qwest backbone
network only for optimization. No LEC involvement in the groom.
Moving DS3-XXXXXXXX from existing On-net Qwest backbone to a
more optimal Qwest Ring. Please reply back
With internal ticket number and a contact person. Qwest will
be contacting you before and after maintenance has been performed.
CIRCUIT INFO
SITES AFFECTED: Tampa, FL
Business Name FutureQuest, Inc.
Circuit ID from_loc to_loc

Thank you for your understanding...

--
Terra
sysAdmin
FutureQuest

<EDIT: changed the start/end time>

[Randall]

This is for Hot Cut on the Qwest backbone network only for optimization. No LEC involvement in the groom. If I didn't know any better (do I?), I'd think this came from one of those computer-poetry programs. %)

Randall

# Keep your dirty LEC out of my groom

[jimbo]

All your dirty LEC are belong to us.

[Deb]

Ok you two... BeeehaaVVeee (said in my best Austin Powers imitation)

Deb
- or not :P

[Terra]

The maintenance will begin in at midnight tonight, and I'll be turning the circuit down at 11:45pm this evening to ensure a clean cutover to the Internap lines...

--
Terra
sysAdmin
FutureQuest

[Terra]

The Qwest fiber ring cutover has been completed and our BGP4 sessions have been turned back up...

We are hoping to see a reduced latency since we are one of the first few on the new Orlando <==> Tampa fiber ring, whereas before we were coursing through two interconnected rings getting to Tampa distribution point...

Both of us are monitoring the performance aspects of changeover and time will tell what the overall average improvement will be...

In conclusion, traffic is flowing out all of our egress links with condition green across the board...

--
Terra
sysAdmin
FutureQuest

[stan]

Is this related?

[wmc@FQ-Rasmus:~ ]$ ping www.yahoo.com
ping: unknown host www.yahoo.com

- Stan

[Arthur]

Hallo Stan, goedemorgen :)

This was not related to the Qwest network maintenance. There were some connectivity problems caused by the router on our Internap link.

A problem in one of the routing tables was causing problems with the inbound and outbound traffic on that link and it also prevented that part of the network traffic converging on our Qwest link.

The problem has been fixed and everything should be back to normal now.

Our sincere apologies for the inconvenience,
Arthur
-- but why does it have to happen to all the nice people??? --

[stan]

Goedemorgen Arthur,

And a beautiful morning it is here in Holland 8}

Yes, it's working again. Thanks,

- Stan

[songdog]

A message was sent to me about 70 minutes ago, and it hasn't been forwarded to me yet...

[Arthur]

Email delivery may have been delayed, because some inbound and outbound connections could not be made.

Mail servers will always try again later if a connection could not be established and no mail should get lost in cases like this, it would just get delayed.

Arthur
-- The mail server always rings twice --