Directing email to correct mail server

[mightymorse]

Hi. I've recently switched my company's web site to FutureQuest, and am having a configuration problem with the form-to-email thing.

The web site on FQ is "www.taytech.com". We are not using FQ for mail; we are still using our previous mail server (mail.taytech.com with another provider; on which our email addresses have the form "jdm@taytech.com"). I've configured a form on our site to send the info to "jdm@taytech.com" (via PHP mail() function). However, the form mail apparantly never leaves the FQ server -- it ends up in the www.taytech.com 'catch-all' email account rather than being sent to the 'jdm' account at mail.tay.tech.

I've tried solving this with forwarding aliases, but as long as my destination email address contains "taytech.com", I can't seem to send it from www.taytech.com. I've even tried sending explicitly to 'jdm@mail.tay.tech', but get an undeliverable message. (BTW, we are not having a problem with mail being sent from any other source. i.e. email to 'jdm@taytech.com' from a yahoo account makes it to mail.taytech.com, not www.taytech.com.)

Am I making sense? Or am I just highly confused? %)

Thanks,
Jason

[Bob]

Hello Jason,

Your situation would be identical and also would require the same solution as:
http://www.aota.net/forums/showthread.php?postid=85360#post85360

You will need to Order a MX record change from FutureQuest to allow any mail generated on your server to be routed to your remote Mail Server.
http://www.FutureQuest.net/Order/

I hope this helps,
Bob

[mightymorse]

Thanks for the quick response.
-Jason