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View Full Version : [FQuest Alert] Internap DS-3 Network Issues


Terra
03-06-2003, 12:56 PM
The maintenance upgrade on the router has not solved the HDLC issue, and we have lost our Internap DS-3 link twice today... The 1st time was 45 minutes ago, and we performed a reset on the interface... Not more than 20 minutes later, it went down again... :(

As it stands, I am leaving the Internap link down so that intrusive testing can be performed by the Imagestream router engineers, since the ultimate resolution will be coming from them...

Overall, the recent changes made to our BGP-4 sessions, have gracefully handled the two outages with only two brief network blips while the traffic rerouted over to the Qwest link...

Our sincerest apologies to those that have been affected by the sub optimal routing...

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Terra
sysAdmin
FutureQuest

hobbes
03-06-2003, 01:43 PM
Does this mean we're currently at a SPOF with just QWEST?

Terra
03-06-2003, 01:45 PM
Yes and no...

If needed, I can pull up the Internap side in the rare chance Qwest goes down...

Right now, the Imagestream engineers are combing through the Internap link router trying to pin down the cause of these HDLC timing issues...

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Terra
sysAdmin
FutureQuest

kitchin
03-06-2003, 06:09 PM
For the rest of us...
SPOF= Single Point Of Failure
I looked it up in Google.