How can I send e-mail from my domain???

[kaleidoscopewebs]

Hello!

I have never been able to send e-mail from my domain.[nbsp][nbsp]I use MS Outlook and my ISP is Prodigy. Last I tried to troubleshoot this, I got nowhere.[nbsp][nbsp]Any ideas?[nbsp][nbsp]I get an error :unable to connect to server smtp.kaleidoscopewebs.com.[nbsp][nbsp]Someone suggested last time that a (oh boy, my memory fails me) Port (something) #30 could be blocked by my ISP and I should request that they unblock it.[nbsp][nbsp]They said it was "not blocked".

Any other ideas??[nbsp][nbsp]Thanks!!!

-Rebekah

------------------

[Arthur]

smtp.kaleidoscopewebs.com doesn't exist, you should use mail.kaleidoscopewebs.com

--
Arthur

[Bob]

Hello Rebekah,

What you were referring to is Port 25, and here is a tutorial that shows you ways to determine if your ISP is, indeed blocking it.

Arthur was absolutely correct, your settings should be:
POP =[nbsp][nbsp]pop.kaleidoscopewebs.com
SMTP = mail.kaleidoscopewebs.com

Here is a tutorial referring to these settings:
http://www.aota.net/Email/emailsetup.php3

Hopefully one of these will allow you to accomplish what you want or tell you why you can't ;)

Have a Good One
Bob

- Email, the life blood of us DomainAholics[nbsp][nbsp]:P-

[kaleidoscopewebs]

Arthur-

Darn![nbsp][nbsp]Thanks for your reply![nbsp][nbsp]I had my hopes up, but I was actually just in error on my post.[nbsp][nbsp]My outgoing is set to mail.kaleidoscopewebs.com - the error says "SMTP Server: mail.kaleidoscopewebs.com......"

Thanks anyway![nbsp][nbsp]Any other ideas? :-)

-Rebekah

[kaleidoscopewebs]

Bob-

Yup![nbsp][nbsp]Port 25 sound like it.[nbsp][nbsp]Last time somebody told me how to tell, and I believe I tried and found that it *was* blocked, but Prodigy told me that it was not????[nbsp][nbsp]I don't see the method for determining this in your message and can't seem to find it in the tech notes.[nbsp][nbsp]Could you tell em again where that is?[nbsp][nbsp]Thanks for your help![nbsp][nbsp]You guys are so fast!!! :-)

-Rebekah

[kaleidoscopewebs]

Ooops Bob![nbsp][nbsp]Found it![nbsp][nbsp]Thanks!!!

[Bob]

Hey Rebekah,

No Problem[nbsp][nbsp]:)

Good Luck,
Bob

-[nbsp][nbsp]Nahhh, Our ISPs would Never, Never Lie to us would they! :P-

[Arthur]

Try this to determine if access is indeed blocked (by your ISP or otherwise);
(I'm assuming you use MS Windows 98 or alike)
- open a MS-DOS prompt
- type telnet mail.kaleidoscopewebs.com 25
- now you'll get something like 'trying to connect'
[nbsp][nbsp]* if you can connect you'll get a prompt from Qbert (hold down Control key and type "]" and then type "quit"
[nbsp][nbsp]* if you can't connect, there's something wrong

--
Arthur
[This message has been edited by arthur (edited 02-01-01@2:10 pm)]

[mikeboutte]

I'm having the same problem trying to send through my domain as well. Where are the hopefully explicit instructions on how to set this up? I connected using Telnet but can't connect using Outlook.