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View Full Version : Stunned in a bad way....


Deb
11-10-1998, 03:42 AM
I've just visited HostSearch.com's Top Ten reviews area again.....

We're still in that list http://www.aota.net/ubb//wink.gif and I still VERY MUCH appreciate all the kind things many of you have had to say about FutureQuest. It is the thrill of each day for Terra and I.

Unfortunately tonight Terra and I were faced with a bit of a shock that I'm still sitting here trying to comprehend...

There is a very poor rating, a 2, that states we have been "rude and condescending". It also states that we are impossible to get a hold of etc...

The kicker in all of this is the one who made the review goes on to say that leaving FutureQuest was the best thing he ever did.

We've NEVER had any one leave yet. I'm sure someday some will move on to other hosts but as of yet no one has...

This is an invalid and untrue review ... we have also verified that the EMail address provided is invalid and does not exist.

Why am I posting this here? LOL That's a good question that I really am not sure... partially because I'm still just a tad stunned.. and partially because I want to tell someone that this review is false.

I have, obviously, sent an email to hostsearch requesting this review be removed.. but I do not know if they will honor my request... nor do I know how long the review is going to be allowed to remain if they do get around to removing it ...

*sigh*

At any rate... I'd like to assure all of you once again.. if at ANY TIME day or night you need our assistance we ARE here for you.. We, as always, will do everything in our power to make sure you not only have a functioning server for your sites but hopefully an enjoyable community to go with that.

Deb

Terra
11-10-1998, 04:06 AM
I really don't know what to say... I have not felt this much anguish in a very long time... It almost feels like your favorite puppy passing away...

Deb and I have not skipped a beat with any (potential or current) customer... The dedication we have for FutureQuest to succeed, just won't allow it...

I enjoy -- no scratch that -- I LOVE being the SysAdmin for FutureQuest.net and helping make other people's dreams a reality on the FutureQuest server...

I receive over 30 emails a day with various questions -- and have *yet* to let one go unanswered...

Today is a very very sad day for FutureQuest.net ...

:~(

Andrew Gillespie
Systems Administrator
FutureQuest.net

Deb
11-10-1998, 06:08 AM
Ok... I've had a change of heart..

Though I am still royally upset that the 2 rating is sitting there.. and does have a chance of never going away...

After wallowing in it for a while I've realized that there are still 11 other ppl out there that are happy with what we are doing http://www.aota.net/ubb//smile.gif And we actually have had contact with them lol rather then this one mystery man whom we've never even spoke with...

So rather then post here about being totally distraught I would like to turn it into a cheerful post in knowing that we are building a community that will prove itself.

In our first year we have made great strides... and I KNOW how many more we are going to make!! http://www.aota.net/ubb//smile.gif

Happy virtual house building all !!

Deb

Deb
11-10-1998, 03:50 PM
Ever had one of --THOSE-- kind of days?

--Wow--

On a good note -- HostSearch did acknowledge the false review that was placed about FutureQuest and as such have removed the review http://www.aota.net/ubb//smile.gif

FutureQuest is back on the list with honest reviews and back on top for the current standings http://www.aota.net/ubb//smile.gif

I received some very kind emails concerning this .. thanks to all of you!

To go to sleep a bit upset over the review and to wake up to find Terra out replacing hardware and the server being down was just a bit more then what I enjoy lol

At any rate... EVERY thing is functioning now... I'm appreciative of HostSearch for correcting the error... pleased that the server has been fixed and now enjoying the fact that Terra is out ordering a whole new system to add to FutureQuest !!!

This should help improve things for everyone involved http://www.aota.net/ubb//smile.gif

Thanks again for choosing FutureQuest!

Deb