webhost elsewhere, email @ FQ

[frankc]

A customer has decided to try a new website design, hosted off FQ (the site's been here since '99). They wish to keep email and other private pages here at FQ, so ordered/received a dedicated IP and are now using Dotster for our DNS management.

They're having a heckuva time trying to get things working right. :eeww:

MX records for mail. and pop. point to the IP at FQ.
A records for mail. and pop. point to the IP at FQ.
NS records for mail. and pop. point to ns1/ns2.futurequest.net.

Nameservers for the website point to ns1/ns2/ns3.nameresolve.com at Dotster.
A record for the domain name points to the new website IP at the new webhost.
A record for the subdomain www. points to the new website IP at the new webhost.
CNAME record for www.website points to the domain name.

Depending on whether you use www. or not depends on whether you'll get the new websote or the old one (www.hosannachurch.com goes to the old website, http://hosannachurch.com goes to the new site).

They believe FQ and the new website webhost both seem to be publishing A records for the domain name and www.

What are they doing wrong? This is nothing I've been involved with before...:dunno:

[Bob]

Frank,

If it is the domain I think it is their MX record is not pointing at FutureQuest...

;; QUESTION SECTION:
;example.com. IN MX

;; AUTHORITY SECTION:
;example.com. 10800 IN SOA ns1.nameresolve.com.

They would need to ensure they have their MX record set as mx.FutureQuest.net.

You cannot use the IP address for the MX record. You do want the A records for POP and Mail to point to the IP address.

Also note that there are A records for example.com and www.example.com which are separate...

(Of course the name of the domain has been changed for the protection of the innocent ;) )

-Bob