Own a business? Do you take payment over the phone? Check this out!!!

[Todd@voicematch]

Thanks for taking time to read this. My name is Todd V. w/ VoiceMatch Technologies. We have a relatively new technology that protects your liability when taking orders over the phone. With our system you will see a tremendous reduction in disputes, returns, refunds and chargebacks. While at the same time greatly improving your customer service. There are no software, hardware or storage requirements to use our system. All you need is a phone w/ 3-way or conferencing ability. Call me to see a demonstration of our technology.
866-331-4613 www.voicematch.net

[Rich]

O.K., I'll Bite...

With our system you will see a tremendous reduction in disputes, returns, refunds and chargebacks.
On the surface that sounds like a really dumb claim.

Perhaps you can explain to all of here that had to suffer through reading your spam posting how your system would prevent someone who had stolen a credit card from calling us up and placing a huge order only to have the REAL owner of the credit card later chargeback the sale?

I agree, this scenario would not involve a "return" (the theif would just keep the goods) but a "dispute" and a "refund" and a "chargeback" would definitely be involved.

[Wassercrats]

I don't consider it spam, but a better place for it would be Contract or be Contracted (http://www.aota.net/forums/forumdisplay.php?forumid=8).

[Todd@voicematch]

We did not claim that our system eliminated ID Theft (criminal fraud),
which is what you described.
Our claim is that Digital Voice Technology reduces disputes, returns, refunds and chargebacks from customers that know how the credit card system works and uses it to their advantage. These cases have many names, but are typically classified as "Friendly Fraud". This type of fraud is much more difficult to detect and fight because the sale is being made to the legitimate cardholder.
Since there are so many ways for a customer to dispute a "card-not-present" charge, the merchant must have asystem in place that not only records the authorization to charge thecustomers card, but also gets them to agree to the terms and conditions ofthe sale. Then if a dispute arises, the merchant can easily retrieve and email the call data to the appropriate parties.